What is a Feedback Question event?
A Question event is an event which contains an image a question text, possible answers and a feedback when choosing each answer.
When the feedback question is sent, the user can click on one of the answers.
He then receives a response to his answer from the character.
In this example, the question is "Who should i marry - Marco or John". This question is accompanied by an image.
The user is given 2 possible answers - "John" or "Marco"
The user selects one of the possible answers by clicking on it.
The user's selection then appears as a text message.
In response to the user's answer, the character automatically sends a text response.
How to create a Feedback Question event?
Click on the + icon and select "Feedback Question" from the list
Enter the following:
Text - the text of the question.
To add possible answers, click on "add answer". for each answer, enter an answer (this will be presented as an option answer to the user) and a feedback (this will be sent to the user once he clicks on one of the answers)
Image - the image you want to send.
The image should be .jpg, .jpeg or .png.
The size should be 415*230
Character - Select which character this belongs to.
All users subscribed to the character will receive this message.
Send notifications - Select this if you want users to get a push notification telling them there is a new message in the inbox.
Promotion link label - If you enter a label here, at the bottom of the message you will have a button that will lead to a promotional link.
Promotion link url - If you choose to use a promotion button, add the link here.
Trigger at - You can choose when do you want to send the event:
a. Schedule it for a specific date and time
b. Schedule it later - if you select this option, you will be able to edit the event later on and schedule it for a specific date and time or you can choose to send it now.
c. Send the event now - If you select this option, once you click on "Create Message Event", the message will be sent directly to the users.
Once all the details were entered, click on "Create Question event" to save.