The Conversion Queue allows you to see the status of the files you have uploaded.
In order to get into the conversion queue click on VOD --> Conversion Queue, from the upper menu pane in the Applicaster2 CMS:
Conversion Queue Statuses
Processed - The item has been processed and is ready for use. Click on Enter meta data and edit the item's info.
Currently in process - The item is currently being encoded.
Waiting for processing - Waiting to be processed. This usually happened when all the available encoders are currently encoding other files.
Items on hold - Items that were paused by clicking on Pause when they were in the Currently in process stage.
Error in processing - The item wasn't processed properly. Please try again or contact us.
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I'm uploading VODs and when I check the Conversion Queue I can see that they are Waiting for processing. What do I do?
- If your VOD is waiting for processing, it means it's in the queue in our servers and will be processed within the next 40 minutes. If you see that 40 minutes have passed and your item is still waiting, please contact us.