Interactive Notifications are push notifications that include buttons for secondary, complementary actions, allowing users to interact with notifications from outside of the app. They can drive the user to:
- Take immediate, specific action
- Make decisions or choices
- Express preferences
Interactive Notifications are supported by iOS, Android, and Amazon.
Interactive Notification Types
Built-in Interactive Notifications
Airship has pre-defined 30+ Interactive Notification types to match the most common use cases that we have identified. Airship also provides Emoji buttons. Use emojis to track user sentiment on a certain story or offer. Learn more in our iOS and Android/Amazondocumentation.
The Message Composer now supports Interactive Notifications. You can choose from the 27 built-in interactive notification types provided by Airship.The main difference between a standard push notification and an interactive notification is the addition of buttons that prompt a user to take specific action outside of the app: In the above example, selecting Shop Now may take you to the Woman’s sandals section of The Ship, while clicking Remind Me Latercould trigger a reminder notifiication that will be sent after a delay.To add buttons to a notification via the Message Composer, click Select notification buttons, under the Notification Buttons section:
After clicking Select notification buttons, you get a modal list of our built-in notification types:
Each row provides the name of the interactive notification type, a short description, and the button labels. Once you choose a notification type, you may attach actions to each of the relevant buttons.